Outage in Salesforce

Marketing Cloud Account Engagement Feature Degradation - Application

Minor

January 23, 2026 - Started about 18 hours ago

Incident Report

The Salesforce Technology team identified a degradation impacting the Account Engagement Application and is working to resolve it. During this degradation, intermittent slowness or unavailability can occur. We’re investigating the issue and will provide updates as soon as possible.

Components affected

Salesforce ACCOUNTENGAGEMENT

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Latest Updates ( sorted recent to last )

Latest Salesforce outages

Security Advisory: Salesforce Marketing Cloud Engagement - about 12 hours ago

Marketing Cloud Engagement Degradation - about 18 hours ago

Feature Disruption - 1 day ago

Performance Degradation - 1 day ago

Salesforce Spiff Service Disruption - 2 days ago

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