Outage in Salesforce
Feature Disruption
Resolved Minor
January 26, 2026 - Started about 3 hours ago
- Lasted about 2 hours
Incident Report
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce DEU2S Salesforce DEU4S Salesforce DEU6S Salesforce DEU8S Salesforce DEU10S Salesforce DEU12S Salesforce DEU14S Salesforce DEU16S Salesforce DEU36 Salesforce DEU38 Salesforce DEU20S Salesforce DEU46 Salesforce DEU48S Salesforce DEU50S Salesforce DEU52 Salesforce DEU54 Salesforce DEU56 Salesforce DEU58 Salesforce DEU60 Salesforce DEU62S Salesforce DEU100 Salesforce DEU102 Salesforce DEU104S Salesforce DEU106 Salesforce DEU108 Salesforce DEU110 Salesforce DEU112 Salesforce DEU114S Salesforce DEU116S Salesforce DEU118 Salesforce DEU120 Salesforce DEU122 Salesforce DEU124 Salesforce DEU126 Salesforce DEU128 Salesforce DEU66 Salesforce DEU68 Salesforce DEU70 Salesforce DEU72 Salesforce DEU74 Salesforce DEU76 Salesforce DEU78 Salesforce DEU84 Salesforce DEU86 Salesforce DEU90 Salesforce DEU92 Salesforce DEU94 Salesforce DEU96Need to monitor Salesforce outages?
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Latest Updates ( sorted recent to last )
UPDATE
about 2 hours ago - at 01/26/2026 03:55PM
We’re working to bring back database availability and have begun restarting application services to help alleviate the observed constraints.
We’ll provide an update on restart progress in 30 minutes or sooner.
UPDATE
about 2 hours ago - at 01/26/2026 03:44PM
Error analysis indicates that an underlying database supporting Chat may be experiencing constraints, and we're actively exploring multiple paths to resolve this.
We’ll provide an update in 30 minutes or sooner.
UPDATE
about 2 hours ago - at 01/26/2026 03:32PM
We’ve observed database errors that may be preventing the chat sessions from initiating successfully and are investigating further.
We’re also continuing to review the exact scope and timing of the impact and we’ll provide an update in 30 minutes or sooner.
UPDATE
about 3 hours ago - at 01/26/2026 03:02PM
We’re aware of an issue impacting Salesforce Chat. Salesforce customers and end users may experience 500 internal server errors when attempting to initiate chat sessions. We’re assessing the full scope of impact, the exact start time, and investigating for a potential trigger.
We’ll provide an update in 30 minutes or sooner.
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