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Outage in Salesforce

Data Cloud Feature Degradation

Resolved Minor
March 19, 2026 - Started about 13 hours ago - Lasted about 2 hours

Incident Report

Summary AI Generated

Salesforce Data Cloud experienced a feature degradation affecting multiple instances across USA, Germany, India, and Japan for 1.8 hours. Some Data Cloud features were unavailable or performed below optimal levels during this incident. The service team investigated and resolved the issue, restoring normal functionality to all affected components.

There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance

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