Outage in Salesforce
MuleSoft Feature Disruption
Resolved Minor
March 23, 2026 - Started about 2 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
MuleSoft experienced a 57-minute disruption affecting API mocking functionality in the EU Anypoint platform, preventing customers from mocking APIs available on the Anypoint or Exchange asset platform. Salesforce deployed a targeted fix and observed signs of recovery as the deployment progressed, with some customers seeing service restoration while others continued to experience issues during the rollout. The incident was fully resolved after the deployment completed across all affected systems.
We are aware of a feature disruption that may impact you and are currently working on a solution to resolve user impact. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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Latest Updates ( sorted recent to last )
STARTTIMEREVISION
about 2 hours ago - at 03/23/2026 07:42PM
Upon further investigation, the Salesforce Technology team has determined that the start time of impact is different than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.
UPDATE
about 2 hours ago - at 03/23/2026 07:34PM
We are observing signs of recovery for the MuleSoft API mocking functionality as we continue to deploy the targeted fix. Some customers may see service restoration, while others may still experience issues while the deployment progresses. We remain focused on the remaining remediation steps to fully resolve the impact for all affected users.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
UPDATE
about 2 hours ago - at 03/23/2026 07:06PM
We're aware of an issue impacting the MuleSoft API mocking functionality in the EU Anypoint platform. As a result, customers are unable to mock APIs available on the Anypoint or Exchange asset platform. We are working to deploy a targeted fix to address this issue.
We'll provide an update in 60 minutes or sooner if additional information becomes available.
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