Outage in Salesforce
Data Cloud Feature Degradation
Resolved Minor
March 24, 2026 - Started 26 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
Salesforce Data Cloud experienced a feature degradation lasting 7.8 hours, specifically impacting the live query federation feature across multiple instances including USA3S, USA242S, USA250S, USA256S, USA330, USA372, GBR82, and USA872S. The Salesforce Technology team identified the trigger and implemented fixes including increased memory allocation for an impacted component, which provided partial relief, followed by additional deployments to further reduce the impact.
There’s a feature degradation impacting Salesforce Data Cloud. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information. The team is actively monitoring and working to restore the service. To see if your account is affected, use the following guide to identify your functional domain: https://sfdc.co/MiAEk or alternatively follow this article if you need to identify your core instance http://sfdc.co/coreinstance
Components affected
Salesforce GBR82 Salesforce USA242S Salesforce USA250S Salesforce USA256S Salesforce USA330 Salesforce USA372 Salesforce USA3S Salesforce USA872STrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
25 days ago - at 03/24/2026 05:36PM
We continue to investigate a feature degradation issue impacting the live query federation feature in Salesforce Data Cloud. At 16:29 UTC, we increased memory allocation for an impacted component, which has provided partial relief. We are now deploying an additional fix to further reduce the impact.
We'll provide an update in 60 minutes or sooner if additional information becomes available.
IMPLEMENTINGSOLUTION
25 days ago - at 03/24/2026 04:47PM
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
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