Incident Report
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA1 Salesforce FRA32 Salesforce SGP10 Salesforce CAN26 Salesforce CAN28 Salesforce FRA34 Salesforce DEU36 Salesforce DEU38 Salesforce USA34 Salesforce USA36 Salesforce FRA36 Salesforce AUS58 Salesforce AUS62 Salesforce AUS64 Salesforce DEU52 Salesforce AUS66 Salesforce AUS68 Salesforce AUS72 Salesforce AUS74 Salesforce AUS76 Salesforce AUS82 Salesforce AUS84 Salesforce AUS86 Salesforce AUS94 Salesforce BRA14 Salesforce BRA16 Salesforce BRA18 Salesforce CAN36 Salesforce CAN44 Salesforce CAN46 Salesforce CAN48 Salesforce CAN52 Salesforce CAN54 Salesforce CHE6 Salesforce DEU54 Salesforce DEU56 Salesforce DEU58 Salesforce DEU60 Salesforce GBR34 Salesforce GBR36 Salesforce GBR38 Salesforce GBR46 Salesforce GBR48 Salesforce GBR50 Salesforce GBR52 Salesforce GBR54 Salesforce GBR56 Salesforce GBR64 Salesforce GBR68 Salesforce GBR70 Salesforce IND62 Salesforce IND78 Salesforce IND86 Salesforce ITA6 Salesforce JPN132 Salesforce JPN134 Salesforce JPN136 Salesforce JPN138 Salesforce JPN140 Salesforce JPN142 Salesforce NA233 Salesforce NA235 Salesforce NA236 Salesforce NA237 Salesforce NA238 Salesforce SWE10 Salesforce SWE16 Salesforce SWE18 Salesforce SWE22 Salesforce SWE24 Salesforce SWE26 Salesforce SWE32 Salesforce SWE34 Salesforce SWE40 Salesforce SWE46 Salesforce SWE8 Salesforce USA228 Salesforce USA230 Salesforce USA232 Salesforce USA234 Salesforce USA236 Salesforce USA238 Salesforce USA272 Salesforce USA282 Salesforce USA286 Salesforce USA288 Salesforce USA292 Salesforce USA294 Salesforce USA296 Salesforce USA300 Salesforce USA302 Salesforce USA304 Salesforce USA316 Salesforce USA320 Salesforce USA322 Salesforce USA326 Salesforce USA330 Salesforce USA332 Salesforce USA334 Salesforce USA336 Salesforce USA350 Salesforce USA354 Salesforce USA358 Salesforce USA360 Salesforce USA372 Salesforce USA374 Salesforce USA376 Salesforce USA384 Salesforce USA408 Salesforce USA410 Salesforce USA412 Salesforce USA416 Salesforce USA418 Salesforce USA428 Salesforce USA430 Salesforce USA436 Salesforce USA440 Salesforce USA442 Salesforce USA444 Salesforce USA452 Salesforce USA460 Salesforce USA462 Salesforce USA464 Salesforce USA466 Salesforce USA468 Salesforce USA470 Salesforce USA474 Salesforce USA476 Salesforce USA478 Salesforce USA480 Salesforce AP48 Salesforce BRA24 Salesforce BRA30 Salesforce BRA32 Salesforce BRA36 Salesforce BRA48 Salesforce BRA50 Salesforce CAN56 Salesforce CHE12 Salesforce CHE16 Salesforce CHE18 Salesforce CHE30 Salesforce DEU108 Salesforce DEU110 Salesforce DEU120 Salesforce DEU124 Salesforce DEU126 Salesforce DEU70 Salesforce DEU72 Salesforce DEU74 Salesforce DEU78 Salesforce DEU84 Salesforce DEU86 Salesforce DEU92 Salesforce DEU94 Salesforce DEU96 Salesforce EU49 Salesforce EU51 Salesforce FRA100 Salesforce FRA104 Salesforce FRA42 Salesforce FRA44 Salesforce FRA46 Salesforce FRA48 Salesforce FRA50 Salesforce FRA52 Salesforce FRA54 Salesforce FRA56 Salesforce FRA64 Salesforce FRA66 Salesforce FRA70 Salesforce FRA76 Salesforce FRA78 Salesforce FRA84 Salesforce FRA86 Salesforce FRA88 Salesforce FRA90 Salesforce GBR102 Salesforce GBR116 Salesforce GBR118 Salesforce GBR80 Salesforce GBR84 Salesforce GBR88 Salesforce GBR94 Salesforce GBR98 Salesforce IND110 Salesforce IND122 Salesforce ITA10 Salesforce ITA30 Salesforce ITA38 Salesforce ITA8 Salesforce JPN144 Salesforce JPN146 Salesforce KOR6 Salesforce NA240 Salesforce NA252 Salesforce NA253 Salesforce SWE100 Salesforce SWE112 Salesforce SWE114 Salesforce SWE122 Salesforce SWE48 Salesforce SWE50 Salesforce SWE54 Salesforce SWE56 Salesforce SWE62 Salesforce SWE64 Salesforce SWE66 Salesforce SWE72 Salesforce SWE80 Salesforce SWE82 Salesforce SWE84 Salesforce SWE98 Salesforce USA494 Salesforce USA496 Salesforce USA544 Salesforce USA546 Salesforce USA548 Salesforce USA550 Salesforce USA552 Salesforce USA554 Salesforce USA566 Salesforce USA568 Salesforce USA570 Salesforce USA574 Salesforce USA576 Salesforce USA578 Salesforce USA582 Salesforce USA590 Salesforce USA592 Salesforce USA594 Salesforce USA596 Salesforce USA598 Salesforce USA600 Salesforce USA610 Salesforce USA612 Salesforce USA616 Salesforce USA624 Salesforce USA626 Salesforce USA630 Salesforce USA650 Salesforce USA652 Salesforce USA674 Salesforce USA676 Salesforce USA678 Salesforce USA682 Salesforce USA684 Salesforce USA688 Salesforce USA690 Salesforce USA692 Salesforce USA698 Salesforce USA702 Salesforce USA704 Salesforce USA706 Salesforce USA718 Salesforce USA720 Salesforce USA724 Salesforce USA726 Salesforce USA728 Salesforce USA730 Salesforce USA732 Salesforce USA734 Salesforce USA736 Salesforce USA738 Salesforce USA740 Salesforce USA744 Salesforce USA746 Salesforce USA748 Salesforce USA776 Salesforce USA778 Salesforce USA780 Salesforce USA788 Salesforce USA810 Salesforce USA846 Salesforce USA864 Salesforce USA866 Salesforce USA868Need to monitor Salesforce outages?
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Latest Updates ( sorted recent to last )
UPDATE
about 9 hours ago - at 03/26/2026 01:04AM
We continue working on a code-level fix to restore saving changes to the impacted events.
In the meantime, a Known Issue article has been published with additional details and workaround information: http://sfdc.co/98Cf4
Thank you again for your patience. We’ll provide further updates on our progress as and when they become available.
UPDATE
about 9 hours ago - at 03/26/2026 01:03AM
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
UPDATE
about 11 hours ago - at 03/25/2026 10:38PM
We have successfully disabled the feature that was triggering the issue, which has stopped the error from impacting new event updates on the impacted instances. Our monitoring confirms a reduction in error rates following this action. We are now focused on a code-level fix to resolve the issue for existing events that were modified during the disruption. This fix is scheduled for an emergency release. Once safely tested and validated, the deployment is expected to take several hours to reach all environments.
Thank you again for your patience. We’ll provide further updates on our progress as and when they become available.
Note: ARE6 was mistakenly included in the impacted instance list and will be removed. This will be the final communication for customers on ARE6.
UPDATE
about 12 hours ago - at 03/25/2026 10:10PM
We noted a feature disruption beginning at 12:00 UTC on March 23, 2026 impacting Salesforce event records. As a result, a subset of customers using Einstein Activity Capture (EAC) may experience error messages when attempting to update and save existing events. We have identified the cause and are currently working to disable a specific feature to prevent further impact.
We will provide an update in 30 minutes or sooner as more information becomes available.
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