Salesforce experienced a storage service degradation affecting the application tier across four US instances (USA9006S, USA9012S, USA9018S, USA9406S) for approximately 28 minutes. The incident impacted multiple features including Custom Big Objects, Apex, Salesforce Connect External IDs, Login Forensics, Event Monitoring, Field Audit Trail, and Chatter, causing extended response times, timeouts, and potential Apex concurrency limit breaches. Salesforce investigated the issue with a commitment to provide updates within 30 minutes.
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