Outage in Salsify
PXM Support Case form failing to load
Resolved MajorIncident Report
We are aware of an issue that is causing our PXM Case Form to fail to load. Our team is working on resolving this issue as soon as possible. Apologies for any inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/03/2025 02:54PM
Our team has deployed a fix to resolve this issue. Users can now load the PXM Case form.
We apologize for any inconvenience. Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.
INVESTIGATING
about 2 months ago - at 09/03/2025 02:34PM
We are aware of an issue that is causing our PXM Case Form to fail to load. Our team is working on resolving this issue as soon as possible. Apologies for any inconvenience.
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