Outage in Salsify
PXM Support Case form failing to load
Resolved Major
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Outage Details
We are aware of an issue that is causing our PXM Case Form to fail to load. Our team is working on resolving this issue as soon as possible. Apologies for any inconvenience.
Components affected
Salsify Support PortalLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/03/2025 02:54PM
Our team has deployed a fix to resolve this issue. Users can now load the PXM Case form.
We apologize for any inconvenience. Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.
INVESTIGATING
5 days ago - at 09/03/2025 02:34PM
We are aware of an issue that is causing our PXM Case Form to fail to load. Our team is working on resolving this issue as soon as possible. Apologies for any inconvenience.
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