Check if Salsify is down, recent outages, user-reported issues, and outages map.
Salsify is having a major outage
Our engineering team has identified an issue with crawling Sam's Club and Lowe's products. This issue returns a 'Blocked' error, which affects all Sam's Club and Lowe's insights reports. We are act...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 241 incidents since started monitoring Salsify status in June 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
6 days ago · lasted 1 day
iTradeNetwork is currently experiencing high volumes of publishing, preventing Salsify publishes from going through. We are working with them on a resolution and hope to enable publishing as soon as possible. Please reach out to customer support ...
16 days ago · lasted about 8 hours
We have received reports that Product Activity pages are intermittently failing to load and presenting the error "There was an error loading this content". Our Engineering team is investigating the root cause and we hope to have this resolved as s...
17 days ago · lasted about 3 hours
We are experiencing delays in import runs, causing many imports to be stuck in queue. Our engineering team is investigating the issue that is causing the delays and queuing. Please reach out to customer support at https://help.salsify.com/help/con...
We've tracked and collected 241 incidents since started monitoring Salsify status
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IsDown aggregates scheduled maintenances for Salsify. Currently, there are 3 more maintenances scheduled.
Scheduled for August 30, 2025 at 12:00 PM CEST · until 03:00 PM CEST
To provide the best possible service to our users, Salsify will be performing maintenance starting at 6:00am EDT (10h00 GMT) on Saturday, August 30th. This maintenance will allow us to continuously improve the platform and optimize your Open Cat...
Scheduled for September 13, 2025 at 12:00 PM CEST · until 03:00 PM CEST
To provide the best possible service to our users, Salsify will be performing maintenance starting at 6:00am EDT (10h00 GMT) on Saturday, September 13th. This maintenance will allow us to continuously improve the platform and optimize your Open ...
Scheduled for September 27, 2025 at 12:00 PM CEST · until 03:00 PM CEST
We will be undergoing scheduled maintenance during this time.
Salsify is down. You can check Salsify status and incident details on the top of the page. IsDown continuously monitors Salsify official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Salsify seems to be having problems. You can check Salsify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Salsify might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Salsify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Salsify last outage was on August 18, 2025 with the title "Publishing to iTradeNetwork is currently disabled"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Salsify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Salsify with maximum flexibility
IsDown monitors Salsify for major outages. A major outage is when Salsify experiences a critical issue that severely affects one or more services/regions. When Salsify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Salsify status page for minor outages. A minor outage is when Salsify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Salsify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Salsify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Salsify and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Salsify and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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