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Outage in Salsify

Beyond (Bed Bath & Beyond + Overstock) Channel Requirements Update & Publishing Validation Errors

Resolved Minor
August 18, 2026 - Started about 1 month ago - Lasted 27 days
Official incident page

Incident Report

Salsify has identified an issue affecting the Beyond channel connection following recent requirement updates by the retailer. Due to temporary delays in obtaining updated schema templates directly from Beyond, publish requests may result in increased blocking feedback or failed submissions for specific product taxonomies. Salsify teams are actively working to re-establish partner communication channels to acquire the latest specifications. In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Beyond’s requirements and export product content from Salsify to publish directly within the Beyond vendor portal or manage impacted products directly in Beyond’s portal. We will provide our next update as soon as communication with Beyond progresses. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Components affected
Salsify Syndication

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 09/14/2026 12:01PM

This issue has been resolved. Salsify has successfully obtained the updated schema templates from Beyond and updated the channel connection with the latest retailer specifications. Product publish requests for Beyond are now processing normally, and users should no longer experience validation errors or submission failures related to and outdated schema. We appreciate your patience while we worked to update the connection.

If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

IDENTIFIED about 1 month ago - at 08/18/2026 05:18AM

Salsify has identified an issue affecting the Beyond channel connection following recent requirement updates by the retailer. Due to temporary delays in obtaining updated schema templates directly from Beyond, publish requests may result in increased blocking feedback or failed submissions for specific product taxonomies. Salsify teams are actively working to re-establish partner communication channels to acquire the latest specifications.

In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Beyond’s requirements and export product content from Salsify to publish directly within the Beyond vendor portal or manage impacted products directly in Beyond’s portal.

We will provide our next update as soon as communication with Beyond progresses.

If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

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