Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Salsify

Walmart - It looks like there was a glitch feedback

Major
May 22, 2026 - Started 4 days ago
Official incident page

Incident Report

The following feedback is being returned in the Walmart Omnispec channels: 'Product Submission Failed. FGW: It looks like there was a glitch. Please try again. If the problem persists, contact Walmart Partner Support. (ERR_INT_SYS_01010010)' We have escalated this issue to Walmart. Walmart has reviewed this issue and has let us know that the root cause of this feedback is due to products that are falling under review and being republished again before the products move out of the review state. Walmart is currently facing a delay reviewing any products that fall under this state and are working on the backlog so the recommendation in this case would be the following: 1. if you are receiving this feedback, please wait a couple of additional days outside of the recommended 48-72 hours before republishing to confirm if the product has moved out of the manual review state 2. using the activity ID provided in the feedback, you can search within your Supplier One portal to see if any additional feedback has been returned for products under review 3. if the products continue to receive this feedback, please open up a Walmart Support case to report this issue and escalate the Walmart Support case to your Walmart Merchant Please note that this issue may NOT occur to all products - only products stuck under review. We will provide additional updates about the reviews delay once we receive them. If you have any questions, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.
Components affected
Salsify Walmart

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
IDENTIFIED 4 days ago - at 05/22/2026 12:38PM

The following feedback is being returned in the Walmart Omnispec channels:

'Product Submission Failed. FGW: It looks like there was a glitch. Please try again. If the problem persists, contact Walmart Partner Support. (ERR_INT_SYS_01010010)'

We have escalated this issue to Walmart. Walmart has reviewed this issue and has let us know that the root cause of this feedback is due to products that are falling under review and being republished again before the products move out of the review state. Walmart is currently facing a delay reviewing any products that fall under this state and are working on the backlog so the recommendation in this case would be the following:

1. if you are receiving this feedback, please wait a couple of additional days outside of the recommended 48-72 hours before republishing to confirm if the product has moved out of the manual review state
2. using the activity ID provided in the feedback, you can search within your Supplier One portal to see if any additional feedback has been returned for products under review
3. if the products continue to receive this feedback, please open up a Walmart Support case to report this issue and escalate the Walmart Support case to your Walmart Merchant

Please note that this issue may NOT occur to all products - only products stuck under review. We will provide additional updates about the reviews delay once we receive them.

If you have any questions, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook