Outage in Salsify
Angie & Intelligence Suite errors
Resolved MinorIncident Report
We are encountering intermittent errors when running Intelligence Suite tasks and conversing with Angie. The errors are due to an outage with our AI partner provider. We are monitoring the issue with our AI provider.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/16/2026 06:54PM
Our AI partner provider has resolved their outage. We are no longer encountering errors when running Intelligence Suite tasks and conversing with Angie in relation to this outage.
MONITORING
1 day ago - at 07/16/2026 04:04PM
We are encountering intermittent errors when running Intelligence Suite tasks and conversing with Angie. The errors are due to an outage with our AI partner provider. We are monitoring the issue with our AI provider.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
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