Live Salsify Application status. See if Salsify Application is down, view recent outages, and get real-time alerts when problems start.
Salsify Application is operational
IsDown pulls data from Salsify's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 35 incidents for Salsify Application since started monitoring Salsify status in June 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 2 months ago · lasted about 1 month
We have received reports of issues selecting Columns and Properties for Classic Catalogs for both Product Feed and Digital Asset configuration pages. Our team is currently investigating this issue. Please reach out to customer support at https://...
about 2 months ago · lasted about 1 hour
We've received reports of the Salsify platform not loading. Our team is currently investigating this issue. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
2 months ago · lasted 2 days
We have identified degraded filter experiences throughout the platform. Our engineers are actively investigating this issue. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.
We've tracked and collected 35 incidents for Salsify Application since started monitoring Salsify status
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IsDown aggregates official status pages and provides alerts when outages are detected
Salsify Application is down. You can check Salsify Application status and incident details on the top of the page. IsDown continuously monitors Salsify Application official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Salsify Application seems to be having problems. You can check Salsify Application status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Salsify Application being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Salsify Application official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Salsify Application last outage was on May 09, 2025 with the title "Classic Catalog Configuration Issues"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Salsify with maximum flexibility
IsDown monitors Salsify Application for major outages. A major outage is when Salsify Application experiences a critical issue that severely affects one or more services/regions. When Salsify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Salsify status page for minor outages. A minor outage is when Salsify Application experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Salsify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Salsify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Salsify and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Salsify and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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