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Outage in Salsify

Wayfair Item Setup - 'The system ran into an issue while checking your data'

Resolved Major
June 10, 2026 - Started 3 days ago - Lasted 1 day
Official incident page

Incident Report

The following feedback is being returned in the Wayfair new item setup channels: '[Error] The system ran into an issue while checking your data. Please finish any other edits to this file, then upload it in Partner Home before downloading a new review file.' We have escalated this issue to Wayfair and they are currently working to determine the root cause along with resolving the issue. We will update as soon as we receive additional information. If you have any questions, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.
Components affected
Salsify Syndication

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RESOLVED 2 days ago - at 06/11/2026 02:05PM

Wayfair has deployed a fix to resolve the error. We are seeing publishes complete successfully.

Please try republishing any affected products and confirm.

If you have any questions or if issue persists, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.

INVESTIGATING 3 days ago - at 06/10/2026 11:12AM

The following feedback is being returned in the Wayfair new item setup channels:

'[Error] The system ran into an issue while checking your data. Please finish any other edits to this file, then upload it in Partner Home before downloading a new review file.'

We have escalated this issue to Wayfair and they are currently working to determine the root cause along with resolving the issue. We will update as soon as we receive additional information.

If you have any questions, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.

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