Outage in SAP Concur

Incident in Analysis/Intelligence on Concur Cloud for Public Sector

Resolved Minor
July 10, 2023 - Started over 1 year ago - Lasted about 1 hour

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Outage Details

In the Concur Cloud for Public Sector (CCPS) Data Center, access to the Analysis/Intelligence tab through the SAP Concur website was unavailable. Affected users may have experienced an error: “504 Gateway Time-out”, when trying to access Analysis and Intelligence. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE over 1 year ago - at 07/10/2023 10:22AM

In the Concur Cloud for Public Sector (CCPS) Data Center, access to the Analysis/Intelligence tab through the SAP Concur website was unavailable. Affected users may have experienced an error: “504 Gateway Time-out”, when trying to access Analysis and Intelligence.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE over 1 year ago - at 07/10/2023 09:32AM

In the Concur Cloud for Public Sector (CCPS) Data Center, access to the Analysis/Intelligence tab through the SAP Concur website is currently unavailable. Affected users may experience the error: “504 Gateway Time-out”, when trying to access Analysis and Intelligence.
The Incident Response Team (IRT) is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change.

ISSUE IDENTIFIED over 1 year ago - at 07/10/2023 09:16AM

We are working to determine the user impact and will provide information as it becomes available.

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