Outage in SAP Concur

Incident in Travel on US2, EU2, Concur Cloud for Public Sector, France DC, APJ1

Resolved Minor
October 04, 2025 - Started 23 days ago - Lasted 40 minutes

Incident Report

In the US2, EU2, APJ1, China, and Concur Cloud for Public Sector Data Center data centers, completing car searches via GDS Sabre through the SAP Concur website and SAP Concur mobile was unavailable. Affected users may not have seen any results when attempting to search for cars. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur EU2 SAP Concur Travel SAP Concur France DC SAP Concur Concur Cloud for Public Sector SAP Concur Travel SAP Concur Travel SAP Concur US2 SAP Concur Travel

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Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 23 days ago - at 10/04/2025 07:28AM

In the US2, EU2, APJ1, China, and Concur Cloud for Public Sector Data Center data centers, completing car searches via GDS Sabre through the SAP Concur website and SAP Concur mobile was unavailable. Affected users may not have seen any results when attempting to search for cars.

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE IDENTIFIED 23 days ago - at 10/04/2025 06:57AM

We are working to determine the user impact and will provide information as it becomes available.

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