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In the US2 and EU2 Data Centers, logging in through the SAP Concur Mobile app was below expected level. Users may have experienced an error "The server encountered an error" when attempting to login if previously unauthenticated.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
In the US2 and EU2 Data Centers, logging in through the SAP Concur Mobile app is below expected level. Users may experience an error "The server encountered an error" when attempting to login if previously unauthenticated.
The Incident Response Team (IRT) is currently investigating.
Our next scheduled update will be in one hour or sooner should a significant change occur.
We are working to determine the user impact and will provide information as it becomes available.
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