Incident in Expense,Travel,Invoice,Request,Imaging,Mobile on US2

In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app were below expected level.
Affected users may have experienced following error: “You have been successfully logged in, but unfortunately one or more of our services appears to be unavailable at the moment. While we work to fix the outage, you still might be able to use some services”, after they log in.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

User impact since the last update, remains unchanged.
In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app are below expected level.
Affected users may receive the following error: “You have been successfully logged in, but unfortunately one or more of our services appears to be unavailable at the moment. While we work to fix the outage, you still might be able to use some services”, after they log in.
The Incident Response Team (IRT) is continuing their investigation to identify a fix. Our next scheduled update will be in two hours or sooner should a significant change occur.

User impact since the last update, remains unchanged.
In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app are below expected level.
Affected users may receive the following error: “You have been successfully logged in, but unfortunately one or more of our services appears to be unavailable at the moment. While we work to fix the outage, you still might be able to use some services”, after they log in.
The Incident Response Team (IRT) is determining best course of action to restore service. Our next scheduled update will be in one hour or sooner should a significant change occur.

User impact since the last update, remains unchanged.
In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app are below expected level.
Affected users may receive the following error: “You have been successfully logged in, but unfortunately one or more of our services appears to be unavailable at the moment. While we work to fix the outage, you still might be able to use some services”, after they log in.
The Incident Response Team (IRT) is continuing their investigation to identify a fix. Our next scheduled update will be in one hour or sooner should a significant change occur.

User impact since the last update, remains unchanged.
In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app are below expected level.
Affected users may receive the following error: “You have been successfully logged in, but unfortunately one or more of our services appears to be unavailable at the moment. While we work to fix the outage, you still might be able to use some services”, after they log in.
Incident Response Team (IRT) has engaged additional resources for further investigation. Our next scheduled update will be in one hour or sooner should a significant change occur.

In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app are below expected level.
Affected users may receive the following error: “You have been successfully logged in, but unfortunately one or more of our services appears to be unavailable at the moment. While we work to fix the outage, you still might be able to use some services”, after they log in.
The Incident Response Team (IRT) is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.

We are working to determine the user impact and will provide information as it becomes available.