Outage in SAP Concur

Incident in Expense,Mobile on China

Resolved Minor
May 23, 2024 - Started 7 months ago - Lasted about 1 hour

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Outage Details

In the China Data Center, accessing expense reports through the SAP Concur website and logins through SAP Concur mobile were below expected level. Affected users may have experienced an intermittent error “Either you don’t have access to this report or it doesn’t exist.” when trying to access an expense report. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 7 months ago - at 05/23/2024 10:39PM

In the China Data Center, accessing expense reports through the SAP Concur website and logins through SAP Concur mobile were below expected level. Affected users may have experienced an intermittent error “Either you don’t have access to this report or it doesn’t exist.” when trying to access an expense report.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE IDENTIFIED 7 months ago - at 05/23/2024 09:54PM

We are working to determine the user impact and will provide information as it becomes available.

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