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In the China Data Center, uploading receipts and deleting expense reports in Concur Expense through the SAP Concur website and SAP Concur mobile app were below expected level. Affected users may have experienced an error when attempting to upload receipts to an expense report, and also may have experienced an error message:' Sorry, but something went wrong with this task. Try refreshing the page, or sign in again. If the problem persists, please contact your company administrator or help desk.' when attempting to delete an expense report.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
In the China Data Center, uploading receipts and deleting expense reports in Concur Expense through the SAP Concur website and SAP Concur mobile app are below expected level. Affected users may experience an error when attempting to upload receipts to an expense report, and also may experience an error message:' Sorry, but something went wrong with this task. Try refreshing the page, or sign in again. If the problem persists, please contact your company administrator or help desk.' when attempting to delete an expense report.
The Incident Response Team (IRT) identified an issue with an automated scheduled job and is working on restoring the service.
Our next scheduled update will be in one hour or sooner should a significant change occur.
In the China Data Center, uploading receipts and deleting expense reports in Concur Expense through the SAP Concur website and SAP Concur mobile app are below expected level. Affected users may experience an error when attempting to upload receipts to an expense report, and also may experience an error message:' Sorry, but something went wrong with this task. Try refreshing the page, or sign in again. If the problem persists, please contact your company administrator or help desk.' when attempting to delete an expense report.
The Incident Response Team (IRT) is currently investigating.
Our next scheduled update will be in one hour or sooner should a significant change occur.
We are working to determine the user impact and will provide information as it becomes available.
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