Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Imaging,Analysis/Intelligence on France DC

Resolved Minor
September 05, 2024 - Started 4 months ago - Lasted about 1 hour

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Outage Details

In the France Data Center, access to ChorusDT services through the SAP Concur website was below expected level. Affected users may have experienced the following error when attempting to access https://chorusdt.concursolutions.com, "Sorry, but there has been an error processing your request". Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur Imaging SAP Concur Invoice SAP Concur Travel SAP Concur Analysis/Intelligence SAP Concur Expense SAP Concur Request SAP Concur France DC
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 4 months ago - at 09/05/2024 10:46PM

In the France Data Center, access to ChorusDT services through the SAP Concur website was below expected level. Affected users may have experienced the following error when attempting to access https://chorusdt.concursolutions.com, "Sorry, but there has been an error processing your request".

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE 4 months ago - at 09/05/2024 10:29PM

In the France Data Center, access to ChorusDT services through the SAP Concur website is below expected level. Affected users may experience the following error when attempting to access https://chorusdt.concursolutions.com, "Sorry, but there has been an error processing your request".

The Incident Response Team is currently investigating.

Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED 4 months ago - at 09/05/2024 10:18PM

We are working to determine the user impact and will provide information as it becomes available.

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