Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Imaging,Analysis/Intelligence on France DC

Resolved Major
December 09, 2024 - Started 11 months ago - Lasted about 2 hours

Incident Report

In the France Data Center, access to ChorusDT through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may have experienced an error " An error has occurred, please contact your administrator" when attempting to login. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur Travel SAP Concur Expense SAP Concur Request SAP Concur France DC SAP Concur Imaging SAP Concur Invoice SAP Concur Analysis/Intelligence

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Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 11 months ago - at 12/09/2024 10:27AM

In the France Data Center, access to ChorusDT through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may have experienced an error " An error has occurred, please contact your administrator" when attempting to login.

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE 11 months ago - at 12/09/2024 09:33AM

In the France Data Center, access to ChorusDT through the SAP Concur website and SAP Concur mobile app are unavailable. Affected users may experience an error " An error has occurred, please contact your administrator" when attempting to login.

The Incident Response Team (IRT) is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED 11 months ago - at 12/09/2024 09:04AM

We are working to determine the user impact and will provide information as it becomes available.

Latest SAP Concur outages

Incident in Travel on US2 - about 10 hours ago
Incident in Travel on US2, EU2, APJ1 - 11 days ago
Incident in Expense,Invoice,Imaging on US2 - 11 days ago
Incident in Travel on US2, EU2 - 17 days ago
Incident in Invoice on US2, EU2 - 18 days ago

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