Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Mobile on EU2, APJ1

Resolved Minor
January 07, 2025 - Started 8 days ago - Lasted about 1 hour

Need to monitor SAP Concur outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SAP Concur, and never miss an outage again.
Start Free Trial

Outage Details

In the EU2 and APJ1 Data Centers, submitting travel bookings, expense reports, invoices, and travel requests through the SAP Concur website and SAP Concur mobile app was below expected levels. Affected users may have experienced intermittent errors when attempting to submit expense reports, travel bookings, and invoice or travel requests, "Sorry but something went wrong with this task. Try refreshing the page, or sign out and sign in again". Services have returned to normal operating levels, and users should be able to resume tasks. We will continue monitoring performance for the next 15-30 minutes to verify stability.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 8 days ago - at 01/07/2025 07:57PM

In the EU2 and APJ1 Data Centers, submitting travel bookings, expense reports, invoices, and travel requests through the SAP Concur website and SAP Concur mobile app was below expected levels. Affected users may have experienced intermittent errors when attempting to submit expense reports, travel bookings, and invoice or travel requests, "Sorry but something went wrong with this task. Try refreshing the page, or sign out and sign in again".

Services have returned to normal operating levels, and users should be able to resume tasks. We will continue monitoring performance for the next 15-30 minutes to verify stability.

ISSUE STATUS UPDATE 8 days ago - at 01/07/2025 07:22PM

In the EU2 and APJ1 Data Centers, submitting travel bookings, expense reports, invoices and travel requests through the SAP Concur website and SAP Concur mobile app is below expected levels. Affected users may experience intermittent error when trying to submit expense reports, travel bookings, and invoice or travel requests, "Sorry but something went wrong with this task. Try refreshing the page, or sign out and sign in again".
The Incident Response Team is currently investigating.
Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED 8 days ago - at 01/07/2025 06:59PM

We are working to determine the user impact and will provide information as it becomes available.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3643 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required