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In the EU2 and APJ1 Data Centers, submitting travel bookings, expense reports, invoices, and travel requests through the SAP Concur website and SAP Concur mobile app was below expected levels. Affected users may have experienced intermittent errors when attempting to submit expense reports, travel bookings, and invoice or travel requests, "Sorry but something went wrong with this task. Try refreshing the page, or sign out and sign in again".
Services have returned to normal operating levels, and users should be able to resume tasks. We will continue monitoring performance for the next 15-30 minutes to verify stability.
In the EU2 and APJ1 Data Centers, submitting travel bookings, expense reports, invoices and travel requests through the SAP Concur website and SAP Concur mobile app is below expected levels. Affected users may experience intermittent error when trying to submit expense reports, travel bookings, and invoice or travel requests, "Sorry but something went wrong with this task. Try refreshing the page, or sign out and sign in again".
The Incident Response Team is currently investigating.
Our next scheduled update will be in one hour or sooner should a significant change occur.
We are working to determine the user impact and will provide information as it becomes available.
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