Outage in SAP Concur

Incident in Expense,Travel,Request,Imaging,Analysis/Intelligence on Concur Cloud for Public Sector

Resolved Major
January 24, 2025 - Started 29 days ago - Lasted about 1 hour

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Outage Details

In the Concur Cloud for Public Sector (CCPS) Data Center, logins through the SAP Concur website and the SAP Concur mobile app were unavailable. Affected users may have encountered a "502 Bad Gateway" error. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 29 days ago - at 01/24/2025 06:00AM

In the Concur Cloud for Public Sector (CCPS) Data Center, logins through the SAP Concur website and the SAP Concur mobile app were unavailable. Affected users may have encountered a "502 Bad Gateway" error.

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE 29 days ago - at 01/24/2025 05:26AM

In the Concur Cloud for Public Sector (CCPS) Data Center, logins through the SAP Concur website and the SAP Concur mobile app is unavailable. Affected users may encounter a "502 Bad Gateway" error when attempting to login.

The Incident Response Team (IRT) is currently investigating.

Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED 29 days ago - at 01/24/2025 04:57AM

We are working to determine the user impact and will provide information as it becomes available.

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