Outage in SAP Concur
Incident in Travel on Concur Cloud for Public Sector
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
In the Concur Cloud for Public Sector (CCPS) Data Center, travel searches for air, car and hotel through the SAP Concur website and the SAP Concur mobile app were below expected level . Affected users may have encountered an intermittent error message, “We’re sorry. We encountered an issue that prevented us from completing your request.” when attempting to perform travel searches.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
In the Concur Cloud for Public Sector (CCPS) Data Center, travel searches for air, car and hotel through the SAP Concur website and the SAP Concur mobile app are below expected level . Affected users may encounter an intermittent error message, “We’re sorry. We encountered an issue that prevented us from completing your request.” when attempting to perform travel searches.
The Incident Response Team (IRT) is still investigating to determine best course of action to restore service.
Our next scheduled update will be in one hour or sooner should a significant change occur.
In the Concur Cloud for Public Sector (CCPS) Data Center, travel searches for air, car and hotel through the SAP Concur website and the SAP Concur mobile app are below expected level . Affected users may encounter an intermittent error message, “We’re sorry. We encountered an issue that prevented us from completing your request.” when attempting to perform travel searches.
The Incident Response Team (IRT) is continuing their investigation to provide solution.
Our next scheduled update will be in one hour or sooner should a significant change occur.
In the Concur Cloud for Public Sector (CCPS) Data Center, travel searches for air, car and hotel through the SAP Concur website and the SAP Concur mobile app are below expected level . Affected users may encounter an intermittent error message, “We’re sorry. We encountered an issue that prevented us from completing your request.” when attempting to perform travel searches.
The Incident Response Team (IRT) has engaged additional resources with their investigation to identify the root cause.
Our next scheduled update will be in one hour or sooner should a significant change occur.
In the Concur Cloud for Public Sector (CCPS) Data Center, travel searches for air, car and hotel through the SAP Concur website and the SAP Concur mobile app are below expected level . Affected users may encounter an intermittent error message, “We’re sorry. We encountered an issue that prevented us from completing your request.” when attempting to perform travel searches.
The Incident Response Team (IRT) is currently investigating.
Our next scheduled update will be in one hour or sooner should a significant change occur.
We are working to determine the user impact and will provide information as it becomes available.
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