Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Imaging,Analysis/Intelligence on US2, EU2, APJ1

Resolved Minor
April 28, 2025 - Started about 1 month ago - Lasted 36 minutes

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Outage Details

In the EU2, US2, and APJ1 Data Centers, logging in through the SAP Concur website and SAP Concur mobile app was unavailable. The affected users would get “Sorry, something went wrong” upon trying to access SAP Concur services. The Incident Response Team have been engaged and are investigating. While service performance is now operating at normal levels, we will continue monitoring performance for the next 15 minutes to verify stability. Once verified stable, the incident will be resolved.
Components affected
SAP Concur Request SAP Concur Request SAP Concur Invoice SAP Concur Imaging SAP Concur Imaging SAP Concur Analysis/Intelligence SAP Concur Invoice SAP Concur EU2 SAP Concur Expense SAP Concur Expense SAP Concur Analysis/Intelligence SAP Concur US2 SAP Concur Travel SAP Concur Travel
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE about 1 month ago - at 04/28/2025 10:44AM

In the EU2, US2, and APJ1 Data Centers, logging in through the SAP Concur website and SAP Concur mobile app was unavailable. The affected users would get “Sorry, something went wrong” upon trying to access SAP Concur services.

The Incident Response Team have been engaged and are investigating. While service performance is now operating at normal levels, we will continue monitoring performance for the next 15 minutes to verify stability. Once verified stable, the incident will be resolved.

ISSUE IDENTIFIED about 1 month ago - at 04/28/2025 10:09AM

We are working to determine the user impact and will provide information as it becomes available.

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