Outage in SAP Concur

Incident in Travel on France DC

Resolved Minor
May 13, 2025 - Started 8 months ago - Lasted 40 minutes

Incident Report

In the France Data Center, logins through the SAP Concur website were below expected levels. Affected users may have experienced 502 Bad Gateway error intermittently when attempting to login. The Incident Response Team (IRT) updated an application configuration to restore service. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur France DC SAP Concur Travel

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Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 8 months ago - at 05/13/2025 03:25AM

In the France Data Center, logins through the SAP Concur website were below expected levels. Affected users may have experienced 502 Bad Gateway error intermittently when attempting to login.
The Incident Response Team (IRT) updated an application configuration to restore service.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE IDENTIFIED 8 months ago - at 05/13/2025 02:55AM

We are working to determine the user impact and will provide information as it becomes available.

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