Outage in SAP Concur
Incident in Analysis/Intelligence on China
Resolved Minor
May 17, 2025 - Started 3 days ago
- Lasted about 1 hour
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Outage Details
In the China Data Center, access to the Analysis/Intelligence service through the SAP Concur website was below expected level.
Affected users may have experienced following error: "Warning. Eather ReportNet is currently unavailable or there was a problem with login authorisation. Please try again. If there is a problem persists, contact your expense administrator or assistance." When attempting to access the Reporting tab.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE
3 days ago - at 05/17/2025 08:48PM
In the China Data Center, access to the Analysis/Intelligence service through the SAP Concur website was below expected level.
Affected users may have experienced following error: "Warning. Eather ReportNet is currently unavailable or there was a problem with login authorisation. Please try again. If there is a problem persists, contact your expense administrator or assistance." When attempting to access the Reporting tab.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
ISSUE STATUS UPDATE
3 days ago - at 05/17/2025 08:21PM
In the China Data Center, access to the Analysis/Intelligence service through the SAP Concur website is below expected level.
Affected users may experience following error: "Warning. Eather ReoirtNet is currently unavailable or there was a problem with login authorisation. Please try again. If there is a problem persists, contact your expense administrator or assistance." When attempting to access the Reporting tab.
The Incident Response Team (IRT) has been engaged and are investigating. Our next scheduled update will be in one hour or sooner, should a significant change occur
ISSUE IDENTIFIED
3 days ago - at 05/17/2025 08:01PM
We are working to determine the user impact and will provide information as it becomes available.
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