Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Analysis/Intelligence on US2, EU2, APJ1

Resolved Major

May 23, 2025 - Started 11 months ago - Lasted 24 minutes

Incident Report

In the EU2, US2 and APJ1 Data Centers, logins through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may intermittently be unable to login or experience error “Sorry, something went wrong”, after being attempting to login. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

Components affected

SAP Concur US2 SAP Concur Travel SAP Concur Request SAP Concur Analysis/Intelligence SAP Concur Invoice SAP Concur Expense SAP Concur EU2 SAP Concur Travel SAP Concur Request SAP Concur Analysis/Intelligence SAP Concur Invoice SAP Concur Expense

Latest Updates ( sorted recent to last )

ISSUE STATUS UPDATE 11 months ago - at 05/23/2025 10:03AM

In the EU2, US2 and APJ1 Data Centers, logins through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may intermittently be unable to login or experience error “Sorry, something went wrong”, after being attempting to login.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE IDENTIFIED 11 months ago - at 05/23/2025 09:52AM

We are working to determine the user impact and will provide information as it becomes available.

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