Outage in SAP Concur
Incident in Travel on France DC
Resolved Major
June 23, 2025 - Started about 5 hours ago
- Lasted about 3 hours
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Outage Details
In the France Data Center, travel searches through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may have experienced latency or timeout errors when attempting to search or book travel. Additionally, some users may have encountered login errors.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE
about 2 hours ago - at 06/23/2025 03:20PM
In the France Data Center, travel searches through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may have experienced latency or timeout errors when attempting to search or book travel. Additionally, some users may have encountered login errors.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
ISSUE STATUS UPDATE
about 3 hours ago - at 06/23/2025 02:42PM
In the France Data Center, travel searches through the SAP Concur website and SAP Concur mobile app are currently unavailable. Affected users may experience latency or timeout errors when attempting to search or book travel. Additionally, some users may have encountered login errors.
The Incident Response Team (IRT) is continuing its analysis of the issue in order to identify the root cause.
Our next scheduled update will be in one hour or sooner should a significant change occur.
ISSUE STATUS UPDATE
about 4 hours ago - at 06/23/2025 01:51PM
In the France Data Center, travel searches through the SAP Concur website and SAP Concur mobile app are unavailable. Affected users may experience latency or timeout errors when attempting to search for or book travel. Additionally, some users may have encountered login errors.
The Incident Response Team (IRT) is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.
ISSUE IDENTIFIED
about 5 hours ago - at 06/23/2025 12:55PM
We are working to determine the user impact and will provide information as it becomes available.
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