Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Imaging,Analysis/Intelligence on France DC

Resolved Major
July 17, 2025 - Started 3 months ago - Lasted 36 minutes

Incident Report

In the France Data Center, logging in through the SAP Concur website and Concur Mobile App was unavailable. Affected users may have experienced an error, “An error occurred while processing your request” when attempting to access the ChorusDT website. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur France DC SAP Concur Travel SAP Concur Imaging SAP Concur Analysis/Intelligence SAP Concur Expense SAP Concur Invoice SAP Concur Request

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Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 3 months ago - at 07/17/2025 06:58PM

In the France Data Center, logging in through the SAP Concur website and Concur Mobile App was unavailable. Affected users may have experienced an error, “An error occurred while processing your request” when attempting to access the ChorusDT website.

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE 3 months ago - at 07/17/2025 06:39PM

In the France Data Center, logging in through the SAP Concur website is currently unavailable. Affected users may experience an error, “An error occurred while processing your request” when attempting to access the ChorusDT website.
The Incident Response Team is currently investigating.
Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED 3 months ago - at 07/17/2025 06:32PM

We are working to determine the user impact and will provide information as it becomes available.

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