Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Analysis/Intelligence on US2

Resolved Minor

August 15, 2025 - Started 9 months ago - Lasted about 2 hours

Incident Report

In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may have experienced the following error when attempting to login: "sorry something went wrong". Services have returned to normal operating levels. We will prolong our monitoring until we have verified the service stability. Once verified as stable the incident will be resolved.

Components affected

SAP Concur US2 SAP Concur Travel SAP Concur Request SAP Concur Analysis/Intelligence SAP Concur Invoice SAP Concur Expense

Latest Updates ( sorted recent to last )

ISSUE STATUS UPDATE 9 months ago - at 08/15/2025 12:56PM

In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may have experienced the following error when attempting to login: "sorry something went wrong".

Services have returned to normal operating levels. We will prolong our monitoring until we have verified the service stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE 9 months ago - at 08/15/2025 12:07PM

In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may have experienced the following error when attempting to login: "sorry something went wrong".

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE IDENTIFIED 9 months ago - at 08/15/2025 11:40AM

We are working to determine the user impact and will provide information as it becomes available.

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