Outage in SAP Concur

Incident in Expense,Travel,Invoice,Request,Imaging,Analysis/Intelligence,Mobile on US2

Resolved Major
September 17, 2025 - Started about 8 hours ago - Lasted about 1 hour

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Outage Details

In the US2 Data Center, login access via the SAP Concur website and SAP Concur mobile app was unavailable. Impacted users may have encountered intermittent issues when attempting to sign in. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur Imaging SAP Concur Travel SAP Concur Expense SAP Concur US2 SAP Concur Invoice SAP Concur Request SAP Concur Analysis/Intelligence SAP Concur Mobile
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE about 8 hours ago - at 09/17/2025 10:26PM

In the US2 Data Center, login access via the SAP Concur website and SAP Concur mobile app was unavailable. Impacted users may have encountered intermittent issues when attempting to sign in.
Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE about 8 hours ago - at 09/17/2025 09:45PM

In the US2 Data Center, login access via the SAP Concur website and SAP Concur mobile app is currently unavailable. Impacted users may encounter intermittent issues when attempting to sign in.

The Incident Response Team (IRT) is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED about 9 hours ago - at 09/17/2025 09:32PM

We are working to determine the user impact and will provide information as it becomes available.

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