Outage in Sardine AI

Degraded performance with Device/Customer API

Resolved Minor
September 21, 2023 - Started over 1 year ago - Lasted 26 minutes
Official incident page

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Outage Details

Starting around 1830 UTC, clients may be experiencing Device API and/or Customer API degraded performance. Device API may be seeing higher latency than usual. Customers API may be seeing slightly higher latency than usual, some responses may be missing device related data.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/21/2023 07:07PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 09/21/2023 06:42PM

Starting around 1830 UTC, clients may be experiencing Device API and/or Customer API degraded performance. Device API may be seeing higher latency than usual. Customers API may be seeing slightly higher latency than usual, some responses may be missing device related data.

Latest Sardine AI outages

Service degradation - 9 days ago
Latency spike - about 1 month ago
SSN enrichment failing - about 1 month ago

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