Outage in Sardine AI

[Resolved] Degradation due to an issue on a third party provider

Resolved Minor
June 12, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

One of our cloud provider is experiencing a worldwide incident across multiple services. The following services might be affected: - API latency - Dashboard access As soon as we have more information we'll update here
Components affected
Sardine AI Customer APIs Sardine AI Dashboard Sardine AI Device APIs
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/12/2025 08:48PM

This incident has been resolved.

MONITORING about 1 month ago - at 06/12/2025 08:36PM

Providers are up, dashboard and API should be working fine.

Team is monitoring.

INVESTIGATING about 1 month ago - at 06/12/2025 06:53PM

Following providers are affected which is also affecting us:

- Google Cloud: https://status.cloud.google.com/
- Cloudflare: https://www.cloudflarestatus.com/incidents/25r9t0vz99rp

INVESTIGATING about 1 month ago - at 06/12/2025 06:45PM

We're still receiving errors from various cloud services. We're escalating to our cloud provider.

INVESTIGATING about 1 month ago - at 06/12/2025 06:22PM

One of our cloud provider is experiencing a worldwide incident across multiple services.

The following services might be affected:

- API latency
- Dashboard access

As soon as we have more information we'll update here

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