Outage in Scratchpay

Unable to send two-chat messages

Resolved Minor
June 06, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

All users of two-way chat cannot send or receive messages.
Components affected
Scratchpay dashboard.getscratch.com
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/06/2024 07:22PM

This incident has been resolved.

IDENTIFIED 7 months ago - at 06/06/2024 06:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 06/06/2024 06:31PM

All users of two-way chat cannot send or receive messages.

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