Outage in Scratchpay
Some Clinic users getting logged out of dashboard
Resolved MajorIncident Report
Some Scratch Pay clinic users are getting logged out of dashboard.scratchpay.com We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/10/2024 12:23AM
This incident has been resolved.
MONITORING
over 1 year ago - at 08/09/2024 11:55PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 08/09/2024 10:42PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 08/09/2024 10:22PM
Some Scratch Pay clinic users are getting logged out of dashboard.scratchpay.com We are currently investigating this issue.
Latest Scratchpay outages
Severely restricted availability of all services - 27 days ago
Service Degradation - 6 months ago
Unable to process payments through the dashboard - 7 months ago
scratchpay.com is down - about 1 year ago
Issues with Payments for Financing - over 1 year ago
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