Outage in Searchspring

AWS Outage Impacting Searchspring Services

Resolved Minor
June 13, 2023 - Started over 2 years ago - Lasted about 17 hours
Official incident page

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Outage Details

Amazon Web Services (AWS) is experiencing an issue that is impacting Searchspring services * Shopify Customers using the New Shopify Connector are unable to index at this time. Expected updates in 30 minutes
Components affected
Searchspring Indexing
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/14/2023 01:23PM

Closing this incident

MONITORING over 2 years ago - at 06/13/2023 09:17PM

AWS is reporting most of their services have recovered. We will continue to monitor for the next several hours and if needed will publish an update but all should be returning to normal.

IDENTIFIED over 2 years ago - at 06/13/2023 08:46PM

Amazon Web Services (AWS) is experiencing an issue that is impacting Searchspring services

* Shopify Customers using the New Shopify Connector are unable to index at this time.

Expected updates in 30 minutes

Latest Searchspring outages

Indexing issue - 7 months ago
Issue Accessing SMC - 7 months ago
Indexing Degraded - about 1 year ago
Search Outage - about 1 year ago

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