Outage in SecureCo
Syd1 Call Issues
Resolved MinorIncident Report
We have identified an issue with some calls connecting via SYD1. This was identified in the earlier hours of this morning and is Currently under investigation
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/02/2024 12:00AM
Issue was resolved at 8:55am.
IDENTIFIED
over 1 year ago - at 07/01/2024 10:54PM
SYD1 SBC identified as having an issue. Failover has restored services.
INVESTIGATING
over 1 year ago - at 07/01/2024 10:35PM
We have identified an issue with some calls connecting via SYD1. This was identified in the earlier hours of this morning and is Currently under investigation
Latest SecureCo outages
Payment IVR intermittent transaction failure Alerts - about 11 hours ago
Issue with Inbound and Outbound calls in AU region - 13 days ago
Payments API availability - 17 days ago
Calls not connecting correctly in AU and NZ - about 1 month ago
Call quality issues for Payments services in Australia - about 1 month ago
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