Outage in SecureCo
Call quality issues for Payments services in Australia
Resolved Minor
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Outage Details
We are currently investigating voice call quality issues experienced by customers connecting to the Payments service in Australia
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/08/2025 10:43PM
This incident has been resolved.
MONITORING
7 days ago - at 09/08/2025 09:07AM
A fix has been applied and we are monitoring the results
IDENTIFIED
7 days ago - at 09/08/2025 09:03AM
The issue has been identified and fix is being deployed
INVESTIGATING
7 days ago - at 09/08/2025 08:29AM
We are currently investigating voice call quality issues experienced by customers connecting to the Payments service in Australia
Latest SecureCo outages
Payment IVR - Unable to get into Secure Mode - about 1 month ago
Hosted Payments Page - Intermittent Capture Issues - about 2 months ago
ServiceDesk Portal Logon Issue - 4 months ago
Payment Services Issues - 07 April 2025 - 5 months ago
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