Outage in SecureCo
Hosted payment page failure alerts
Resolved Major
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Outage Details
Components affected
SecureCo Hosted Payments PageLatest Updates ( sorted recent to last )
Monitoring has confirmed that no further failures have been seen and the incident is now resolved.
The issue has been corrected, the service is restored and will be monitored.
Internal service caching is resolving, we anticipate a reduction in service errors.
This issue has been identified as impacting additional customers, so has been upgraded to Major for those who use Omnichannel and CCP functions only.
We are continuing to investigate the issue; however, we have confirmed that the majority of customers are not impacted.
Intermittent payment capture failure alerts are under investigation. We will provide a status update in 15 minutes.
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