Outage in SecureCo

Voice Connectivity Issues - 15/11/2024

Resolved Major
November 15, 2024 - Started 6 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Our team are currently investigating call failures across some services
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/15/2024 07:23AM

Post restoration monitoring has confirmed that the issue has been successfully resolved and services stabilised.

MONITORING 6 months ago - at 11/15/2024 06:31AM

Services have now stablised and the team are currently monitoring for any further issues.

IDENTIFIED 6 months ago - at 11/15/2024 06:24AM

Our Engineers are currently finalising a fix in order to ensure services are stabilised. Further update will be provided once we have confirmation.

INVESTIGATING 6 months ago - at 11/15/2024 05:55AM

Our Engineers are still investigating further and working to implement a fix. A further update will be provided once this has been confirmed.

INVESTIGATING 6 months ago - at 11/15/2024 05:27AM

Our team have identified the issue which is under further investigation.

INVESTIGATING 6 months ago - at 11/15/2024 05:16AM

Our team are currently investigating call failures across some services

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