Intermittent Quality Issues IVP SYD2

This incident has been resolved.

We have identified a final routing issue and resolved it, at this time we will continue to monitor to ensure no issues remain.

Our team has implemented a fix with the support of our routing vendor and we are monitoring to ensure there are no remaining issues.

POP Maintenance on SY2 Completed

Emergency works has commenced at SYD2 POP

We are continuing to work on a fix for this issue.

Investigations have led to a BGP flap occuring on all megaport services. An Engineer has been dispatched to the POPs for further investgation works.

The issue observed has been identified as a BGP flapping issue. Investigations as to root cause are ongoing.

Earlier today we observed traffic instability isolated to a few services and customers. The issue was resolved and isolated by failing over to our HA SBC. Unfortunately as the day progressed, additional reported cases had been observed. Investigations are ongoing with our connectivity partners and cloud partners to understand the cause of the issue.

We are currently investigating ongoing reports with traffic instability between our Sydney POPs and our IVP AU1 Cloud Environment.