Outage in SecureCo
IVP Intermittent Call Failures / Degraded Service - 05/03/2025
Resolved Minor
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Outage Details
Components affected
SecureCo SIP Trunking for NICE CXone SecureCo SIP Trunking for Microsoft Teams SecureCo SIP Trunking for Genesys Cloud CX SecureCo SIP Trunking for Bring your Own Device (BYOD) SecureCo SIP Trunking for WebEx CallingLatest Updates ( sorted recent to last )
Monitoring has confirmed that the issue has been successfully resolved and no further action is required.
We are continuing to monitor for any further issues.
Issue has been identified and service has now stablised. Engineers are currently monitoring.
We are currently investigating some reported call issues / failures & degraded service.
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