Outage in SecureCo
ServiceDesk Portal Logon Issue
Resolved MinorIncident Report
We are experiencing a logon issue with our public service desk portal. We are still receiving support emails and phone calls, though you may not be able to view current and past cases via the web portal
Components affected
SecureCo Support Services
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/05/2025 07:15AM
The public service desk web portal is now available.
IDENTIFIED
6 months ago - at 05/04/2025 11:24PM
We are experiencing a logon issue with our public service desk portal. We are still receiving support emails and phone calls, though you may not be able to view current and past cases via the web portal
Latest SecureCo outages
Payment IVR intermittent transaction failure Alerts - about 7 hours ago
Issue with Inbound and Outbound calls in AU region - 13 days ago
Payments API availability - 17 days ago
Calls not connecting correctly in AU and NZ - about 1 month ago
Call quality issues for Payments services in Australia - about 1 month ago
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