Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in SecureCo

ServiceDesk Portal Logon Issue

Resolved Minor
May 04, 2025 - Started about 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

We are experiencing a logon issue with our public service desk portal. We are still receiving support emails and phone calls, though you may not be able to view current and past cases via the web portal
Components affected
SecureCo Support Services

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/05/2025 07:15AM

The public service desk web portal is now available.

IDENTIFIED about 1 year ago - at 05/04/2025 11:24PM

We are experiencing a logon issue with our public service desk portal. We are still receiving support emails and phone calls, though you may not be able to view current and past cases via the web portal

Latest SecureCo outages

AU carriage intermittent issues - about 2 months ago
Payment IVR failures - 4 months ago
Payment IVR issues - 8 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook