Outage in SecureGive

Transaction completion issues

Resolved Minor
February 05, 2022 - Started almost 3 years ago
Official incident page

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Outage Details

Users are reporting that SecureGive is not allowing them to complete a donation. Our team is aware and looking into it.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 02/06/2022 12:11AM

SecureGive was impacted by an issue with one of our transaction processing partners that prevented some card transactions for processing successfully. This prevented users from being able to select a payment method to complete their transaction. Additionally, Text Giving users were not able to complete a successful transaction via SMS. All systems are restored and operational.

INVESTIGATING almost 3 years ago - at 02/05/2022 09:48PM

Users are reporting that SecureGive is not allowing them to complete a donation. Our team is aware and looking into it.

Latest SecureGive outages

System Slowness - about 2 months ago
Global Payments Processing Issue - almost 4 years ago

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