Outage in SecureGive
Transaction completion issues
Resolved Minor
February 05, 2022 - Started about 4 years ago
Official incident page
Official incident page
Incident Report
Users are reporting that SecureGive is not allowing them to complete a donation. Our team is aware and looking into it.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 02/06/2022 12:11AM
SecureGive was impacted by an issue with one of our transaction processing partners that prevented some card transactions for processing successfully. This prevented users from being able to select a payment method to complete their transaction. Additionally, Text Giving users were not able to complete a successful transaction via SMS. All systems are restored and operational.
INVESTIGATING
about 4 years ago - at 02/05/2022 09:48PM
Users are reporting that SecureGive is not allowing them to complete a donation. Our team is aware and looking into it.
Latest SecureGive outages
System Slowness - over 1 year ago
Intermittent SecureGive Issues - about 2 years ago
Unable to complete one-time transactions - almost 3 years ago
Users unable to complete a transaction - about 5 years ago
Global Payments Processing Issue - about 5 years ago
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