Outage in SecureGive

System Slowness

Resolved Minor
November 03, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where some SecureGive software users are experiencing slowness and temporary outages while giving. Our development team is actively looking into this and working towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/03/2024 07:32PM

This incident has been resolved and all services are back to normal operations. Our team will continue to monitor throughout the day to ensure services remain online.

INVESTIGATING about 2 months ago - at 11/03/2024 06:28PM

We are currently investigating an issue where some SecureGive software users are experiencing slowness and temporary outages while giving. Our development team is actively looking into this and working towards a resolution.

Latest SecureGive outages

Transaction completion issues - almost 3 years ago
Global Payments Processing Issue - almost 4 years ago

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