Outage in SecurePay Australia
SecurePay - Service Degradation - Fiserv Transaction Processing
Resolved MinorIncident Report
We have identified an issue currently affecting a section of SecurePay Transactions.
Merchants using Fiserv or First Data, Westpac and St George as their acquirer are experiencing declined transactions with 123, 124, 126 and 91 decline codes.
Fiserv is currently investigating a service disruption to multiple platforms.
If you have any questions, please contact our Customer Experience team via email support@securepay.com.au or on 1300 786 756 option 2.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/27/2025 01:47AM
This incident has been resolved.
INVESTIGATING
about 1 year ago - at 03/27/2025 12:46AM
We have identified an issue currently affecting a section of SecurePay Transactions.
Merchants using Fiserv or First Data, Westpac and St George as their acquirer are experiencing declined transactions with 123, 124, 126 and 91 decline codes.
Fiserv is currently investigating a service disruption to multiple platforms.
If you have any questions, please contact our Customer Experience team via email support@securepay.com.au or on 1300 786 756 option 2.
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