Outage in SecurePay Australia

Transaction Processing Issue - ANZ Acquired

Resolved Minor

February 21, 2026 - Started 17 days ago - Lasted about 2 hours
Official incident page

Incident Report

Our partner has confirmed they are experiencing degradation on their bank link and are investigating the issue. Merchants with ANZ for their acquirer are experiencing some errors while payment processing. We are investigating with the Vendor and will provide updates once available.

Components affected

SecurePay Australia Payment Processing - API (XML API, Java API) SecurePay Australia Payment Processing - Web (SecureFrame, DirectPost, SecureBill) SecurePay Australia Payment processing - IVR SecurePay Australia Payment processing - Batch SecurePay Australia Payment Processing - SecurePay API

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 02/21/2026 10:33AM

We've received confirmation that the issue has been resolved by our vendor, and transactions are now processing as expected.

IDENTIFIED 17 days ago - at 02/21/2026 08:57AM

Our partner has confirmed they are experiencing degradation on their bank link and are investigating the issue.

Merchants with ANZ for their acquirer are experiencing some errors while payment processing.

We are investigating with the Vendor and will provide updates once available.

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