Outage in SendGrid

Delay in Mailsend for Limited Customers

Resolved Minor
February 21, 2025 - Started about 19 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

Our engineers have identified an issue delaying mailsend for limited customers around 1:20 PM PST and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 02/22/2025 02:26AM

This incident has been resolved.

MONITORING about 16 hours ago - at 02/22/2025 01:35AM

A fix has been implemented and we are monitoring the results. We will provide another update in an hour or as soon as more information becomes available.

IDENTIFIED about 18 hours ago - at 02/21/2025 11:52PM

Traffic has been swung and we are in a mitigated state. We will provide another update in an hour or as soon as more information becomes available.

IDENTIFIED about 19 hours ago - at 02/21/2025 10:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 19 hours ago - at 02/21/2025 10:42PM

Our engineers have identified an issue delaying mailsend for limited customers around 1:20 PM PST and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.

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